Where to Start
Do you have food allergies or intolerances? Our Roadrunner Café team has you covered.
Download our Roadrunner Café Guide to Managing Food Allergies
We recognize various food preferences and allergies among a large campus population and are dedicated to meeting the nutritional needs of our students. Our goal is to provide students with the tools and support they need to utilize the dining hall and retail locations safely and be active in the management of their food allergy or food-related medical condition on campus. We take into account each individual student’s personal dietary needs and make every effort to help transition students into their new life at UTSA.
Our team will give you a tour of Roadrunner Café so they can educate you on each station offerings, “made without items” that can be prepared at your request and give you the information you need to enjoy all your meals at the café.
If you are being treated for a medically diagnosed dietary condition, special accommodations* can be arranged, please contact the team.
- Avoidance of foods to which you are allergic
- Recognition of symptoms of allergic reactions
- How and when to tell someone you might be having an allergy-related problem
- Knowledge of proper use of medications to treat an allergic reaction
- Carry emergency contact information with you
- Review policies/procedures with UTSA Dining and your physician should a reaction occur
5) Read the station signage, menus, and ingredient information made available upon request and online at https://utsa.campusdish.com/ in order to be better informed.
6) When in doubt regarding ingredients in a particular food, direct your questions to our Registered Dietitian or ask for a manager on duty. If you do not know who these individuals are, please ask a cashier or another employee on duty.
7) Due to the self-serve nature of the residential dining hall, if you have been prescribed an Epi-pen, carry it with you at all times.
8) If you notice something that is problematic for your allergy, please notify our Registered Dietitian or manager on duty so they can look into your concern.
9) If you have a question at any point, please ask our Registered Dietitian or manager on duty. If we do not hear from you, we believe that you are successfully navigating the dining locations.
To Avoid Cross-Contact
•You may ask a dining employee to change their gloves.
•You may ask a dining employee to use a new utensil or a fresh pan at made to order stations.
•Take caution with deep-fried foods. Frying oil is reused before being changed; this can lead to cross contact because food fried in oil releases some of its protein, which is then absorbed by other foods fried in the same oil.
•Take caution with bakery items. Any items prepared onsite have the potential to have come in contact with other ingredients in the kitchen.
•At the salad bar and deli station students may request produce or meats that are stored behind the counter from the employee working at those stations.
Do you have food allergies or intolerances? Our chefs have you covered! True Balance is a station located at Roadrunner Café where our dining team prepares special selections from ingredients without common food allergens. Here, you'll find delicious dishes made without the top 9 most common food allergens – sesame, eggs, milk, peanuts, tree nuts, shellfish, fish, soy and wheat.*
To see our daily menu offerings at this station, visit our Locations & Menus page.
Dining Hall menus are posted four weeks in advance on the dining website. Nutrition information is available and the menu can be filtered based on certain special dietary needs. Students are encouraged to communicate with food service staff about food allergies. We operate a commercial kitchen where ingredient substitutions, recipe revisions, and cross-contact with other allergens is possible.
*UTSA Dining relies on our vendors’ allergy warnings and ingredient listings. Because we serve in an open environment UTSA Dining cannot guarantee that any food item will be completely free of allergens.