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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please email UTSADining@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 210-458-6352 or email caruso-sarah@aramark.com.

How can I purchase a Meal Plan?

You can purchase your meal plan by clicking here to log into your ASAP account. Follow these easy steps to enroll:
1. Log Into ASAP
2. Select the Student Services Tab
3. Select the UTSA Card link
4. Click on the Meal Plan Application link

Are Meal Plans required?

All student residents, with under forty eight credit hours, living in Alvarez, Chaparral Village or Laurel Village are required to buy a student meal plan. For students living in Chisholm Hall, University Oaks or off campus a meal plan purchase is not required. Regardless of where students live, many choose to take advantage of the convenience and value a meal plan has to offer.

What is Dining Dollars?

Dining Dollars are accepted as payment at all on campus restaurants. They are loaded right on your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles!

How do I get Dining Dollars?

Dining Dollars are automatically included in select meal plans. During promotional periods, you can add more dining dollars to your meal plan. You can add on more dining dollars through your ASAP account.

What if I want to change my Meal Plan?

Meal Plan change requests must be submitted through your ASAP account on or before the census date, the 12th class day of the semester. For questions, give us a call at 210-458-6352.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 1 business day, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

To keep discounts as high as possible, All-Access meals are reserved for the meal plan holder only. However, you can treat a friend using a meal swipe on a Block Plan or using your Dining Dollars.

What do I do when my Dining Dollars get low?

You can reload your Dining Dollar balance during select promotional periods! Dining Dollars can be purchased by logging into your ASAP account.

Do my Dining Dollars carry over to the next semester?

Yes, your Dining Dollars will roll over from fall to spring. They do not roll over to the next year and expire at the end of spring.

Where is the Meal Plan Office Located?

The UTSA Card office manages all meal plan agreements and sign ups. It is located in MS 1.06 next to the Ximenes Garage and the University Center Paseo. UTSA Dining manages the food service provided for meal plan holders. For any meal plan or customer service related questions please visit us at BRG .102.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

Commerce

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.